07 – Role Clarity & Standardization

Standardized role template so every staff and key volunteer position has a consistent description covering purpose, scope, authority, and accountability.

Overview: Role Clarity & Standardization

Status

Implementation status: Approved by Servants Council

Date: 2026-05-30

Principle (from Streamline)

Lukaszewski's principle (placeholder): Every role deserves a clear, written description covering purpose, scope of authority, accountability, and expected outcomes. Standardization prevents one-off confusion and enables fair evaluation.

Mayflower's Current Practice

Week 7 of the implementation. Work in progress: store the role template, explain role clarity purpose to leaders. Mayflower has 31 position descriptions already drafted, covering boards, teams, and approved ministry leader roles. This system standardizes the template shape going forward.

Governance & Document References

Open Questions


Page template: Principle + Mayflower Practice. Part of The Streamline Admin System, adapted from Michael Lukaszewski's Streamline: How To Create Healthy Church Systems.

Position Descriptions

All 31 office and team-leader role descriptions for the church.

Position Descriptions

01 — Senior Pastor (Rev 3)

Mayflower Church

Senior Pastor Job Description

Revision 2 — April 2026

Supersedes Revision 1 (August 4, 2020)

Reports to: The congregation, through the Board of Elders and the Servants Council.

Status: Full-time, salaried.

FLSA: Exempt (ministerial).

Denominational: Southern Baptist Convention — affiliated church.

Preamble

The Senior Pastor of Mayflower Church serves as the chief under-shepherd of this local church beneath Jesus Christ, the Good Shepherd. He is the primary teaching elder of the congregation, first among equals on the Board of Elders, devoted to prayer and the ministry of the Word (Acts 6:4), shepherding the flock of God willingly, eagerly, and as an example to the flock (1 Peter 5:1–4).

Mayflower Church is affiliated with the Southern Baptist Convention. The Pastor serves consistently with SBC doctrine and polity, and in full agreement with the Baptist Faith & Message 2000, the Mayflower Statement of Faith, and the Church Covenant.

Under the Streamline Admin System adopted in 2026, operational leadership of ministry teams sits with Ministry Team Leaders under their overseeing Boards, and cross-Board coordination sits with the Servants Council through the Decision-Making Framework. The Pastor exercises spiritual oversight—not operational management—over ministry teams, while retaining direct operational oversight of the Church Office and general church administration. This description reflects that distinction.

I. Calling and Character

  1. The Pastor shall display a sound profession of faith in Jesus Christ as Lord and Savior, a clear call to pastoral ministry, and a vibrant, ongoing relationship with Christ.
  2. The Pastor shall meet the qualifications of 1 Timothy 3:1–7, Titus 1:5–9, and 1 Peter 5:1–4 — above reproach, the husband of one wife, sober-minded, self-controlled, hospitable, able to teach, gentle, not quarrelsome, not a lover of money, managing his own household well, holding firm to the trustworthy Word, and shepherding the flock willingly rather than for shameful gain or in a domineering spirit.
  3. The Pastor shall be a spiritual leader by setting a personal example of humility, discretion, patience, gentleness, compassion, aptness to teach, self-control, and fiscal responsibility — for Elders, lay leaders, members, and the community.
  4. The Pastor shall manage his own finances with integrity so as not to bring reproach upon the Church.
  5. The Pastor shall maintain a good reputation among those outside the Church (1 Timothy 3:7).
  6. The Pastor shall uphold the Mayflower Constitution and Bylaws, the Statement of Faith, the Church Covenant, and the Baptist Faith & Message 2000.
  7. The Pastor shall be ordained as a Southern Baptist minister, or eligible for ordination through this Church, and shall remain in good standing for the duration of his service.
  8. The Pastor’s service shall be conditioned upon a cleared criminal background check and safe-church screening, renewed as policy requires.

II. Ministry of the Word

  1. The Pastor shall devote himself to the study of Scripture and to prayer (Acts 6:4), and shall provide the pulpit ministry of Mayflower Church through well-prepared, expository preaching that opens the Word of God, proclaims the Gospel of Jesus Christ, and applies Scripture to life (2 Timothy 4:1–2).
  2. The Pastor shall teach the whole counsel of Scripture, Genesis through Revelation, over time, aiming at doctrinal maturity in the congregation.
  3. The Pastor shall coordinate the preaching calendar and arrange qualified pulpit supply during his absences.
  4. The Pastor shall teach through new-member classes, leader-training sessions, EQUIP discipleship tracks, catechetical instruction, and other teaching venues as appropriate, and shall appoint and oversee those who teach in other settings for biblical integrity.
  5. The Pastor shall identify, refute, and protect the flock from false doctrine (Titus 1:9), in concert with the Board of Elders.

III. Ministry of the Ordinances

  1. The Pastor shall administer the Lord’s Supper and Baptism.
  2. The Pastor shall officiate weddings, funerals, and the dedication of babies and children, consistent with the Wedding Policy and other applicable policies. He may assign a qualified designee in his place as pastoral judgment warrants.
  3. The Pastor shall be responsible for the worship services of the Church and shall collaborate with the Worship Team Leader on the order of service, without personally leading the operational execution of worship (music, audio-visual, scheduling, or liturgical setup).
  4. The Pastor shall extend gospel invitations during worship services and special events as the Spirit leads.

IV. Shepherding

  1. The Pastor shall provide pastoral counseling — including pre-marital, marriage, parenting, and crisis counseling — peacemaking between members, and biblical guidance on matters of conscience and doctrine.
  2. The Pastor shall refer to qualified outside resources (biblical counselors, Christian professionals, medical care) when appropriate, to serve members well and preserve a sustainable pastoral caseload.
  3. The Pastor shall visit the sick, hospitalized, homebound, elderly, and bereaved, and shall respond to pastoral emergencies in person as practicable.
  4. The Pastor shall care for the souls of the Church’s leaders — Elders, Deacons, Trustees, staff, and Ministry Team Leaders — through regular personal contact, prayer, and encouragement.
  5. The Pastor shall support every ministry of the Church pastorally and doctrinally, across generations and life stages, without assuming operational leadership of any of them.

V. Disciple-Making

  1. The Pastor shall equip the saints for the work of ministry (Ephesians 4:11–12), fostering biblical, spiritual, emotional, and relational maturity.
  2. The Pastor shall train lay leaders to disciple others, after the pattern of 2 Timothy 2:2, so the ministry of discipleship multiplies beyond any one person.
  3. The Pastor shall help members identify their spiritual gifts and find meaningful places to serve in the body and in mission.
  4. The Pastor shall cultivate future Elders and Deacons through intentional, ongoing formation, including the Elder Development process.
  5. The Pastor shall equip the Church’s teachers—not replace them—by training the trainers who lead Bible Fellowship Groups, EQUIP, Discipletown, and other teaching ministries.

VI. Evangelism

  1. The Pastor shall model personal evangelism and lead the Church in fulfilling the Great Commission (Matthew 28:18–20) through intentional local outreach and support for state, national, and international missions.
  2. The Pastor shall train, encourage, and support the Evangelism Team, the Missions Team, and other outreach ministries in their work, without personally leading or coordinating them.
  3. The Pastor shall press the Church outward toward the lost in Kingston, Plymouth County, and beyond, through a thoughtful pastoral presence and partnerships as appropriate.

VII. Prayer

  1. The Pastor shall cultivate personal communion with God through prayer and the reading of Scripture.
  2. The Pastor shall lead the Church in corporate prayer during public worship and at other gatherings as appropriate.
  3. The Pastor shall pray regularly, and by name, for the Elders, Deacons, Trustees, staff, Ministry Team Leaders, members, regular attenders, visitors, and the community.

VIII. Eldership

  1. The Pastor is a full member of the Board of Elders, serving as first among equals, and shares the burden of spiritual oversight of Mayflower Church with his fellow Elders.
  2. The Pastor shall meet monthly with the Elders and shall participate in their decisions and counsel as a peer.
  3. In concert with the Elders, the Pastor exercises spiritual oversight over the other Boards, Teams, and staff of the Church. Spiritual oversight is distinct from operational management; it attends to doctrine, character, and the health of leaders’ souls, not to the execution of their work.
  4. The Pastor shall cast a biblically grounded vision for the Church’s future in partnership with the Elders, aligned with the Great Commission and the mission of Mayflower Church.
  5. The Pastor shall preserve the unity of the Church, in concert with the Elders.
  6. The Pastor shall participate with the Board of Elders in biblical reconciliation and, where necessary, formal church discipline per a policy to be adopted.
  7. The Pastor shall preside over the reception of new members and the extending of the Right Hand of Fellowship.

IX. Operational Oversight

  1. The Pastor exercises direct operational oversight of the Church Office and general church administration. This includes supervision of the Church Secretary and of other non-pastoral staff whose hiring the Servants Council has directed.
  2. The Pastor shall coach, evaluate, and administer corrective action for non-pastoral staff in the ordinary course of supervision, consistent with the Employee Handbook and the Non-Pastoral Staff Hiring SOP.
  3. The Pastor shall conduct annual performance reviews of the non-pastoral staff he supervises, per the Performance Evaluations framework.
  4. The Pastor shall coordinate office hours, general scheduling, and day-to-day administration consistent with the procedures documented in the Streamline Admin System.
  5. The Pastor’s operational oversight does not extend to ministry teams, Church facilities (which sit with the Board of Trustees), Church finances (which sit with the Board of Finance and the Church Treasurer), or the governance structures and cross-Board coordination of the Church (which sit with the Servants Council).

X. Boundaries — What the Pastor Does Not Do

  1. The Pastor does not lead ministry teams. Every Ministry Team is led by its Ministry Team Leader under the overseeing Board.
  2. The Pastor does not chair Boards or committees other than the Board of Elders if the Board so elects him. He participates in the other Boards and the Servants Council as a full ad hoc member under the bylaws and Robert’s Rules, with voice and vote, but not as chair.
  3. The Pastor does not serve as Clerk, Treasurer, or Secretary of any Board or Ministry Team as part of his role. Where the Pastor chooses to assist with minutes, records, or administrative continuity — for instance, by providing meeting recordings or drafted minutes — he does so as a voluntary service, not as a required function of the office.
  4. The Pastor does not manage ministry-team-level operations. He supports Ministry Team Leaders pastorally, doctrinally, and prayerfully, but does not run their calendars, events, or projects.
  5. The Pastor does not make unilateral decisions that the bylaws, Church policies, or the Decision-Making Framework distribute to another body.

XI. Relationships

  1. The Pastor is a full member of the Board of Elders.
  2. The Pastor is an ad hoc member of the Board of Deacons, the Board of Trustees, the Board of Finance, and the Servants Council, with voice and vote under Robert’s Rules.
  3. The Pastor supervises the Church Secretary and other non-pastoral staff in their day-to-day work; the direction of their hiring sits with the Servants Council per the bylaws.
  4. The Pastor shall cooperate with Southern Baptist associational, state, and national leaders in matters of mutual interest, and shall keep the congregation informed of denominational developments that bear on Mayflower’s life and mission.
  5. The Pastor shall attend SBC gatherings and cultivate pastoral fellowship within the Convention and broader evangelical networks as helpful to his ministry.
  6. The Pastor may represent Mayflower Church in civic and community matters as pastoral judgment warrants, in consultation with the Board of Elders. He may not serve in civic leadership or participate in civic functions on a regular basis without the input of the Board of Elders.
  7. The Pastor has an obligation to his family as well as to the Church. The Church expects and honors his saying “no” at times to give priority to his wife and family.
  8. The Church calls the Pastor, not his wife. Her participation in the life of the Church is according to her own gifts and desires, like any other member.

XII. Accountability

  1. The Pastor is ultimately accountable to the Lord Jesus Christ, the Chief Shepherd, and directly responsible to the congregation for the shepherding and effective functioning of the Church.
  2. The Pastor shall negotiate a contract and compensation package with the Servants Council that is acceptable to both parties. The Servants Council shall update the contract as necessary, per the bylaws.
  3. The Pastor shall provide monthly ministry reports to the Board of Elders and to the Servants Council.
  4. The Pastor shall participate in an annual performance review conducted by the Servants Council, per the bylaws.
  5. The Pastor is spiritually accountable to the Board of Elders in matters of doctrine, character, and conduct.
  6. The Pastor shall prepare an annual report for inclusion in the Church’s Annual Report.

XIII. Time, Sabbath, and Continuing Formation

  1. The pastoral office is a full-time calling rather than a punch-clock role. The Pastor works the hours required to fulfill the responsibilities set forth above.
  2. The Pastor shall observe two days of sabbath and family rest each week, communicated to the congregation at the beginning of the contract and whenever the schedule permanently changes.
  3. The pastoral role involves regular travel to homes, hospitals, and care facilities to visit the sick, homebound, and bereaved, and extended periods of standing and sitting during worship services, weddings, and funerals.
  4. Compensation, vacation, sick leave, denominational leave, sabbatical accrual, and related benefits shall be set in the Pastor’s contract with the Servants Council. Salary shall be benchmarked against the Southern Baptist Convention Ministers Compensation Study and regional cost of living.
  5. Continuing theological education, SBC engagement, retreat, and pastoral fellowship are expected, budgeted for, and encouraged.

Prepared by: Pastor Anton Brown, April 2026

Approval authority: Board of Elders, per Mayflower Constitution and Bylaws (Article II, Section A).

Referenced documents: Mayflower Constitution and Bylaws; Baptist Faith & Message 2000; Streamline Admin System — Books 01, 07, 08, 09, 10, 11, and 12; Decision-Making Framework (April 2026); Non-Pastoral Staff Hiring SOP (April 2026); Wedding Policy; Church Discipline Policy (to be adopted).

Board of Elders approval date: _______________________________

Position Descriptions

02 — Elder

Mayflower Church Position Description | 02 — Elder

Governance Position

Role Summary

PurposeServe as the spiritual leaders of the Church, overseeing all aspects of the Church's ministries.
Accountable ToCongregation (elected), mutually accountable to one another
Term of Service3 years, two consecutive terms then one year step-aside; monthly meetings; Chair and Secretary structure
Selection ProcessNominated by consensus of existing Board of Elders, elected by Church Members
Time Commitment10-15 hours/month (meetings, shepherding, prayer, planning)

Qualifications

Must evidence qualities in Acts 6:1-7, Titus 1:5-9, 1 Timothy 3:1-7. Must be a Church Member in good standing.

Key Responsibilities

Training & Support

Elder training program, theological resources, shepherding mentorship


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

03 — Deacon

Mayflower Church Position Description | 03 — Deacon

Governance Position

Role Summary

PurposeOversee the service-related ministries of the Church, providing compassionate care and practical assistance to the congregation.
Accountable ToBoard of Elders (all boards accountable to Elders) and Congregation
Term of Service3 years; 3-6 members; monthly meetings; Chair, Secretary, Treasurer structure
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment8-12 hours/month

Qualifications

Must evidence qualities of character in Acts 6:1-7 and 1 Timothy 3:1-8. Must be a Church Member in good standing.

Key Responsibilities

Training & Support

Deacon training, mercy ministry resources, benevolence fund administration


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

04 — Trustee

Mayflower Church Position Description | 04 — Trustee

Governance Position

Role Summary

PurposeResponsible for the care of the Church facilities, grounds, and any other physical assets, serving as faithful stewards of the property God has entrusted to the church.
Accountable ToBoard of Elders and Congregation
Term of Service3 years; 3-6 members; monthly meetings; Chair structure
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment8-12 hours/month

Qualifications

Church Member in good standing with practical skills or willingness to learn in facilities management, maintenance, or related areas.

Key Responsibilities

Training & Support

Facilities management resources, vendor relationship guidance, insurance review training


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

05 — Servants Council Member

Mayflower Church Position Description | 05 — Servants Council Member

Governance Position

Role Summary

PurposeCoordinate the Church's ministries, activities, and resources to achieve the vision and mission of Mayflower Church.
Accountable ToCongregation
Term of ServiceOngoing while serving on constituent board; composed of Board of Elders (including Pastor), Deacons, and Trustees; quarterly meetings; Chair and Secretary structure
Selection ProcessAutomatic membership by virtue of serving on Board of Elders, Deacons, or Trustees
Time Commitment3-5 hours/quarter plus additional time for special projects

Qualifications

Must be an active member of one of the three boards.

Key Responsibilities

Training & Support

Strategic planning resources, leadership development


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

06 — Board of Finance Member

Mayflower Church Position Description | 06 — Board of Finance Member

Governance Position

Role Summary

PurposeOversee all aspects of Church finances, ensuring faithful stewardship, transparency, and accountability in the management of financial resources.
Accountable ToCongregation
Term of ServiceOngoing while serving in constituent role; composed of Chairs of Boards of Elders (including Pastor), Deacons, and Trustees, the Church Treasurer, and the Financial Secretary; annual + as needed meetings; Chair and Secretary structure
Selection ProcessAutomatic membership by virtue of role (board chair, treasurer, or financial secretary)
Time Commitment5-10 hours/year plus additional time for budget season

Qualifications

Must hold one of the constituent positions.

Key Responsibilities

Training & Support

Church financial management resources, budget preparation guidance


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

07 — Church Treasurer

Mayflower Church Position Description | 07 — Church Treasurer

Governance Position

Role Summary

PurposeServe as the Church accountant and bookkeeper, ensuring accurate financial record-keeping, timely disbursements, and transparent financial reporting.
Accountable ToBoard of Finance
Term of Service3 years; nominated by Nominating Team, voted by Church Membership
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment10-15 hours/month

Qualifications

Church Member in good standing with bookkeeping or accounting experience. Must be bonded at the expense of the Church.

Key Responsibilities

Training & Support

Church accounting resources, financial software training, bonding requirements


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

08 — Assistant Church Treasurer

Mayflower Church Position Description | 08 — Assistant Church Treasurer

Governance Position

Role Summary

PurposeSupport the Church Treasurer and ensure continuity of financial operations by assisting in or performing Treasurer duties as necessary.
Accountable ToChurch Treasurer and Board of Finance
Term of Service3 years
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment3-5 hours/month (more when covering for Treasurer)

Qualifications

Church Member in good standing; familiarity with bookkeeping helpful.

Key Responsibilities

Training & Support

Cross-training with Church Treasurer on all financial systems and procedures


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

09 — Financial Secretary

Mayflower Church Position Description | 09 — Financial Secretary

Governance Position

Role Summary

PurposeAccurately receive, record, and report all monies given for the support of the Church, its ministries, and missions, ensuring donor confidentiality and financial integrity.
Accountable ToBoard of Finance
Term of Service3 years; nominated by Nominating Team, voted by Church Membership
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment5-8 hours/month

Qualifications

Church Member in good standing with strong attention to detail. Must be bonded at the expense of the Church.

Key Responsibilities

Training & Support

Church financial recording resources, giving platform training, confidentiality protocols


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

10 — Assistant Financial Secretary

Mayflower Church Position Description | 10 — Assistant Financial Secretary

Governance Position

Role Summary

PurposeSupport the Financial Secretary and ensure continuity by assisting in or performing Financial Secretary duties as necessary.
Accountable ToFinancial Secretary and Board of Finance
Term of Service3 years
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment2-4 hours/month (more when covering)

Qualifications

Church Member in good standing; attention to detail helpful.

Key Responsibilities

Training & Support

Cross-training with Financial Secretary on all recording systems and procedures


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

11 — Church Auditor

Mayflower Church Position Description | 11 — Church Auditor

Governance Position

Role Summary

PurposeConduct independent review of all financial reports to ensure accuracy, transparency, and accountability in the Church's financial affairs.
Accountable ToBoard of Finance (but must be independent of Board of Finance)
Term of Service3 years; 2 auditors
Selection ProcessNominated by Nominating Team, elected by Church Members; must be independent of the Board of Finance and cannot audit financial reports of Boards, Teams, or Church-affiliated organizations of which they are a Member
Time Commitment15-25 hours/year (concentrated before annual meeting)

Qualifications

Church Member in good standing with financial review experience or aptitude. Must be independent of the Board of Finance.

Key Responsibilities

Training & Support

Audit procedures overview, access to financial records and systems


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

12 — Moderator

Mayflower Church Position Description | 12 — Moderator

Governance Position

Role Summary

PurposePreside over all business meetings of the Church, ensuring orderly proceedings, fair participation, and proper adherence to parliamentary procedure.
Accountable ToCongregation
Term of Service3 years; may be an Elder; minimum biannual meetings
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment5-10 hours/year

Qualifications

Church Member in good standing; well versed in parliamentary procedures and Roberts Rules of Order.

Key Responsibilities

Training & Support

Roberts Rules of Order training, meeting facilitation resources


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

13 — Clerk

Mayflower Church Position Description | 13 — Clerk

Governance Position

Role Summary

PurposeServe as the official record-keeper of the Church, maintaining accurate and complete records of all business proceedings, membership, and official communications.
Accountable ToCongregation and Board of Elders
Term of Service3 years; minimum biannual meetings
Selection ProcessNominated by Nominating Team, elected by Church Members
Time Commitment5-10 hours/month

Qualifications

Church Member in good standing with strong organizational and written communication skills.

Key Responsibilities

Training & Support

Records management resources, parliamentary procedure overview, archival best practices


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

14 — Nominating Team Member

Mayflower Church Position Description | 14 — Nominating Team Member

Governance Position

Role Summary

PurposePrayerfully fill the Church slate of Boards and Officers, matching the needs of the Church with the gifts of the Membership.
Accountable ToCongregation
Term of ServiceOngoing while serving on Servants Council; composed of Servants Council members; annual + as needed meetings
Selection ProcessAutomatic membership by virtue of serving on Servants Council
Time Commitment10-15 hours/year (concentrated before October meeting)

Qualifications

Must be an active member of the Servants Council.

Key Responsibilities

Training & Support

Discernment resources, spiritual gifts assessment tools, knowledge of bylaws requirements


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

15 — Church Secretary

Mayflower Church Position Description | 15 — Church Secretary

Staff Position

Role Summary

PurposeProvide administrative support and coordination to the Senior Pastor and Board of Elders, managing church operations and communications.
Accountable ToSenior Pastor and Board of Elders
Term of ServiceOngoing; paid position
Selection ProcessHired by Servants Council
Time Commitment25-30 hours/week

Qualifications

Church Member in good standing with strong administrative, organizational, and communication skills. Experience with church management systems and Microsoft Office preferred.

Key Responsibilities

Training & Support

Church management software training, administrative best practices, staff orientation


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

16 — Director of Biblical Counseling

Mayflower Church Position Description | 16 — Director of Biblical Counseling

Staff Position

Role Summary

PurposeDirect and provide the church's biblical counseling ministry, offering Christ-centered, Scripture-saturated care to individuals and families facing personal, relational, and spiritual struggles, while developing a sustainable counseling culture within the congregation.
Accountable ToSenior Pastor and Board of Elders
Term of ServiceOngoing part-time paid position (15 hours per week); subject to annual review and contractual terms as established by the Servants Council
Selection ProcessRecruited by the Senior Pastor with the approval of the Board of Elders and Servants Council; hiring directed by the Servants Council per Bylaws Article II, Section B, Item 4(c)(9)
Time Commitment15 hours per week (part-time paid position); schedule coordinated with the Senior Pastor to accommodate counseling appointments, training sessions, and ministry planning

Qualifications

Must be a Church Member in good standing who affirms the Statement of Faith and Church Covenant. Must hold formal training or certification in biblical counseling (e.g., ACBC certification, CCEF training, or equivalent). Must demonstrate a mature, growing walk with Christ and a compassionate heart for people in crisis. Strong interpersonal, organizational, and written communication skills required. Must exercise the highest degree of discretion, confidentiality, and ethical integrity. Prior experience providing biblical counseling in a church or parachurch setting preferred.

Key Responsibilities

Training & Support

Support the church's Biblical Conflict Resolution and Restoration process (Bylaws Article I, Section A, Item 4) by providing mediation support, counseling for parties in conflict, and guidance to the Elders when requested Coordinate with Bible Fellowship Group leaders and Deacons to identify and respond to congregational care needs, providing a bridge between small group pastoral care and formal counseling services Pursue ongoing professional development in biblical counseling through conferences, continuing education, and engagement with organizations such as ACBC, CCEF, or BCC TRAINING & SUPPORT Church provides dedicated counseling space, administrative support through the Church Secretary, budget for counseling resources and professional development, and regular supervision and collaboration with the Senior Pastor. The church supports the Director in maintaining or pursuing ACBC certification or equivalent biblical counseling credentials.


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

17 — Bible Fellowship Group Leader

Mayflower Church Position Description | 17 — Bible Fellowship Group Leader

Ministry Team Leader Position

Role Summary

PurposeLead a small group in Bible study, fellowship, and discipleship within the church community.
Accountable ToBoard of Elders
Term of ServiceOngoing
Selection ProcessAppointed by Board of Elders
Time Commitment3-5 hours/week

Qualifications

Committed Christian with ability to facilitate group discussion and biblical teaching. Willing to grow spiritually while leading others.

Key Responsibilities

Training & Support

Bible study curriculum resources, small group leadership training, mentorship from Board of Elders


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

18 — Worship Team Leader

Mayflower Church Position Description | 18 — Worship Team Leader

Ministry Team Leader Position

Role Summary

PurposeLead the congregational worship through music, ensuring that worship services are edifying, biblical, and engaging.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment5-8 hours/week

Qualifications

Musically gifted Christian with strong biblical understanding of worship. Ability to lead, arrange, and coordinate musicians.

Key Responsibilities

Training & Support

Music leadership resources, worship theology training, access to music databases and copyright resources


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

19 — Audio-Visual Team Leader

Mayflower Church Position Description | 19 — Audio-Visual Team Leader

Ministry Team Leader Position

Role Summary

PurposeOversee the technical aspects of church services and events, ensuring quality audio, video, and visual presentations.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment4-6 hours/week plus event coverage

Qualifications

Technically skilled with knowledge of sound systems, video equipment, and presentation software. Attention to detail and ability to train others required.

Key Responsibilities

Training & Support

Technical training on equipment, software tutorials, troubleshooting resources


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

20 — Missions Team Leader

Mayflower Church Position Description | 20 — Missions Team Leader

Ministry Team Leader Position

Role Summary

PurposeLead the church's missional focus both locally and globally, coordinating outreach, mission trips, and partnerships.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment4-6 hours/week

Qualifications

Passionate about sharing the Gospel and serving others. Able to communicate vision, organize teams, and maintain relationships with mission partners.

Key Responsibilities

Training & Support

Mission partnership resources, trip planning guides, training on cross-cultural ministry


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

21 — Prayer Team Leader

Mayflower Church Position Description | 21 — Prayer Team Leader

Ministry Team Leader Position

Role Summary

PurposeLead the church in corporate and intercessory prayer, coordinating prayer ministries and promoting a prayer culture.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment3-5 hours/week

Qualifications

Deep commitment to prayer with ability to organize prayer initiatives and encourage others to pray. Strong spiritual maturity.

Key Responsibilities

Training & Support

Prayer resources and curricula, training on intercessory prayer, mentorship on prayer leadership


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

22 — Hospitality Team Leader

Mayflower Church Position Description | 22 — Hospitality Team Leader

Ministry Team Leader Position

Role Summary

PurposeEnsure that church facilities and services extend a warm welcome to all guests and members, creating a welcoming atmosphere.
Accountable ToBoard of Deacons
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Deacons
Time Commitment3-5 hours/week plus event coordination

Qualifications

Hospitable, organized, and detail-oriented. Able to coordinate volunteers and manage hospitality logistics.

Key Responsibilities

Training & Support

Hospitality planning resources, volunteer management training


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

23 — First Impressions Ministry Leader

Mayflower Church Position Description | 23 — First Impressions Ministry Leader

Ministry Team Leader Position

Role Summary

PurposeCoordinate the church's first impression experience for guests, ensuring they are welcomed and properly assimilated.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment3-5 hours/week

Qualifications

Outgoing, welcoming, and organized. Able to train others in hospitality and follow-up protocols.

Key Responsibilities

Training & Support

Guest assimilation resources, volunteer management training, follow-up systems


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

24 — Discipletown Leader

Mayflower Church Position Description | 24 — Discipletown Leader

Ministry Team Leader Position

Role Summary

PurposeLead the church's children's ministry, providing spiritual instruction and nurturing faith development in young disciples.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment5-8 hours/week

Qualifications

Gifted with children, knowledgeable in Christian education, and able to organize a team. Strong biblical foundation.

Key Responsibilities

Training & Support

Children's ministry curricula, child safety training, age-appropriate teaching resources


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

25 — Nursery Team Leader

Mayflower Church Position Description | 25 — Nursery Team Leader

Ministry Team Leader Position

Role Summary

PurposeOversee the nursery ministry, ensuring a safe, loving, and developmentally appropriate environment for infants and toddlers.
Accountable ToBoard of Deacons
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Deacons
Time Commitment3-5 hours/week

Qualifications

Experienced with infants and toddlers, organized, and detail-oriented. Must adhere to child safety standards.

Key Responsibilities

Training & Support

Child development resources, child safety certification training, nursery best practices


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

26 — Scripture Reading Team Leader

Mayflower Church Position Description | 26 — Scripture Reading Team Leader

Ministry Team Leader Position

Role Summary

PurposeCoordinate the scripture reading during worship services, selecting passages and preparing readers.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment2-3 hours/week

Qualifications

Clear reader with biblical knowledge. Able to recruit and train other readers.

Key Responsibilities

Training & Support

Public speaking and reading resources, biblical passage selection guidelines


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

27 — EQUIP Discipleship Leader

Mayflower Church Position Description | 27 — EQUIP Discipleship Leader

Ministry Team Leader Position

Role Summary

PurposeLead the EQUIP discipleship program, helping believers grow in faith, biblical knowledge, and Christian living.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment4-6 hours/week

Qualifications

Strong biblical teacher with passion for discipleship. Able to mentor and develop other facilitators.

Key Responsibilities

Training & Support

Discipleship curriculum resources, small group facilitation training, mentorship resources


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

28 — Evangelism Team Leader

Mayflower Church Position Description | 28 — Evangelism Team Leader

Ministry Team Leader Position

Role Summary

Purpose Lead the church's evangelistic outreach, equipping and mobilizing believers to share the Gospel.
Accountable To Board of Elders
Term of Service Ongoing; typically renewable annually
Selection Process Appointed by Board of Elders
Time Commitment 4-6 hours/week

Qualifications

Passionate about evangelism with personal experience in sharing faith. Able to train and mobilize others.

Key Responsibilities

Training & Support


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

29 — Baptism Team Leader

Mayflower Church Position Description | 29 — Baptism Team Leader

Ministry Team Leader Position

Role Summary

PurposeCoordinate the church's baptism ministry, ensuring meaningful celebration of this important ordinance.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment2-4 hours/week plus event time

Qualifications

Understands the significance of baptism and committed to supporting new believers. Organized and detail-oriented.

Key Responsibilities

Training & Support

Baptism theology resources, candidate preparation guides


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

30 — Shoebox Ministry Leader

Mayflower Church Position Description | 30 — Shoebox Ministry Leader

Ministry Team Leader Position

Role Summary

PurposeLead the church's participation in shoebox or gift-giving ministry to those in need.
Accountable ToBoard of Deacons
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Deacons
Time Commitment2-4 hours/week (concentrated at collection times)

Qualifications

Compassionate, organized, and able to mobilize the congregation. Detail-oriented in coordinating logistics.

Key Responsibilities

Training & Support

Ministry partnership information, logistics coordination resources


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Position Descriptions

31 — Women's Ministry Leadership Team Leader

Mayflower Church Position Description | 31 — Women's Ministry Leadership Team Leader

Ministry Team Leader Position

Role Summary

PurposeLead the women's ministry, providing spiritual growth opportunities and community for women in the church.
Accountable ToBoard of Elders
Term of ServiceOngoing; typically renewable annually
Selection ProcessAppointed by Board of Elders
Time Commitment4-6 hours/week

Qualifications

Mature Christian woman with heart for ministry to women. Able to lead and mobilize a leadership team.

Key Responsibilities

Training & Support

Women's ministry resources, Bible study curricula, leadership development materials


A signed acknowledgment is required when a member accepts this role.

The source .docx (including signature block) is attached to this page.

Position Descriptions | Mayflower Church | April 2026

Volunteers

Volunteer ministry — the chapter document, weekly serving-team huddle guide, and check-in guide.

Volunteers

Volunteer Chapter

MAYFLOWER CHURCH

Volunteers

Streamline System 06 — Volunteers Chapter

Draft April 2026

Governing Principle

Volunteers are not volunteers; they are ministers of the gospel.

“Volunteer” is a flat word from the corporate world. Scripture's word is “minister.” A child's Bible study leader is not someone who has volunteered to babysit; she is a minister of the Word entrusted with shaping the next generation. A Sunday usher is not someone who arrives early; he is a minister of welcome on the day God's people gather. The way we speak about service shapes the way our people experience it.

Purpose

This chapter documents how Mayflower Church identifies, invites, equips, and cares for the people who serve in its ministry teams. It sits inside System 06 (Organization Chart and Access) of the Mayflower Church Operations shelf, alongside the organizational chart and the meeting system. It is intended to be read by ministry team leaders, the boards that oversee them, and the Senior Pastor.

The chapter draws together two streams. Michael Lukaszewski's Streamline (chapters 18 to 20: recruit volunteers, write volunteer job descriptions, huddle with volunteers) provides the system shell — the discipline of naming a documented process, owning it, and reviewing it. Rick Howerton's Cracking the Volunteer Code provides the playbook that runs inside that system — the eleven foundational principles, the eight discovery methods, the five commitment categories, the five-phase recruitment journey, the nine-step ask, and the annual rhythms of retention. Both streams are anchored here in Mayflower's Five Priority Ministries and the Mayflower-specific oversight model.

How This Chapter Fits

Mayflower's Posture Toward Volunteers

“As each has received a gift, use it to serve one another, as good stewards of God's varied grace.” — 1 Peter 4:10

Service is part of discipleship, not an extra layer on top of it.

The New Testament knows nothing of Christians who attend without serving. Every member of the body has gifts; the church's job is to help those gifts find their use. When we invite someone to serve, we are not asking them to do us a favor — we are inviting them into the ordinary means by which Christ shapes them.

Anyone can serve at Mayflower; membership is required only to lead.

This is a deliberate Mayflower pattern. We do not gate serving on Foundations completion, baptism, or formal membership. The gate is leadership: to lead a team, a person must be a member in good standing. To serve on a team — to greet, to set up coffee, to rock a baby in the nursery, to read Scripture, to pray with a friend after the service — anyone is welcome.

Volunteers are ministers.

Reduce them to “volunteers” and you flatten what is actually happening. Use language that names the work for what it is. This carries through into how we recruit, train, supervise, and thank them.

Different commitment levels are equally valid.

Mayflower welcomes long-term and short-term commitments alongside one-time and on-call ones. None is more spiritual than the others. A grandmother who can serve once at the fall festival is making a real offering. A young father who can substitute in nursery on the weeks he is not on the road is doing real ministry. The aim is not to talk every member into a long-term role, but to find the role that fits the season.

The Five Commitment Categories

A persistent error in church recruiting is to ask for a long-term commitment when many people would gladly say yes to something smaller. Mayflower names five categories of commitment, and any role at the church can be filled in any of them:

  1. Long-term. On the team and committed to serving every time the role calls for service. These are the backbone — the people who will be there in October when summer enthusiasm has faded.
  2. Short-term. On the team for a defined season — a semester, a single ministry cycle, an event, or a special project. The role ends with the season; the person is not asked to keep going.
  3. Substitute. On the team and available to step in when someone else cannot. These are gold for any team that runs every Sunday — they keep the team from collapsing under attendance churn.
  4. On-call. On the team but with limited capacity. They will serve when asked, if they can, and the team leader knows not to be disappointed when life makes it impossible.
  5. One-time. Available and willing for one specific event. One-time service is not a stepping stone to long-term — it is real service, equally valid, with no implied next step.

When recruiting, name the category with the role. “Long-term First Impressions team member” is a different ask than “substitute Nursery worker on the weeks I am not on the road.” Many people who hesitate at the first will gladly say yes to the second.

Eleven Foundational Principles

Howerton names eleven principles that shape any healthy volunteer system. Mayflower adopts them in this language:

  1. People long to make a difference. The Spirit has placed in every believer a desire to contribute to something larger than themselves. Recruiting is not an imposition; it is the offering of an opportunity.
  2. Leaders build serve teams. Placeholders do not. Every team leader at Mayflower is responsible for actively recruiting, not waiting for volunteers to surface.
  3. People serve based on the time they have available. Match the role to the availability, not the other way around. Use the five commitment categories.
  4. Team leaders serve their volunteers passionately. Lead them. Pray for them. Advocate for resources. Celebrate them. Notice when they are tired.
  5. A placement system is essential. When someone says yes to “I'd like to serve,” there must be a clear next step. People fall through the cracks at the seam between interest and placement.
  6. People serve best in the role they are created for. Match passion and gifting to role. A person serving in their giftedness is sustainable; a person serving outside it is a recruitment problem waiting to happen.
  7. People won't flourish in a role they are not ready for. Some roles require maturity, training, or theological clarity. Naming those requirements is care for the person, not gatekeeping.
  8. Effective recruitment is face-to-face. Email, social media, and bulletin announcements have a place — but the actual yes happens in a personal conversation. Plan for the conversation.
  9. The more obstacles, the fewer volunteers. Distinguish between wise requirements (which protect the ministry and the person) and accumulated hoops (which drive willing servants away). Defend the first; remove the second.
  10. Volunteers are ministers. Reduce them to “volunteers” and you flatten what they are doing. Use the language that fits.
  11. Ministry teams work with the board that oversees them. Recruitment, retention, and development decisions happen in coordination with the relevant oversight board (elders, deacons, or trustees) — not as solo work by the team leader. This is a Mayflower-specific principle and replaces generic “supervisor” language in source material.

Discovery: Eight Ways to Find Volunteers

Most volunteer crises are not actually shortages — they are discovery failures. The people God is calling are usually already in the building; the team leader has not yet seen them or asked. These eight methods help reveal who is there. The team leader's task is to use several of them every year — different methods find different people.

1. Poll Bible Fellowship Group leaders.

BFG leaders know their groups in ways no one else does. They know who has been quietly growing, who is in a hard season, who is bored and ready for more, and who has gifts the rest of the church has not noticed. Schedule coffee with a BFG leader. Bring two copies of the group roster. Walk through the roster name by name and identify who is not currently serving. Ask the BFG leader where each person might fit. Pray together at the end.

2. Conduct a church-wide passion survey.

Once a year (or once every two years), survey the whole congregation about their passions. Howerton's questions are good starting points: What keeps you up at night? What would you do for free even if no one ever noticed? When you hear about a ministry, which one makes your heart beat faster? What problem in the world or the community would you most like solved? Then ask whether they are currently serving, whether they want to be contacted, and what fits their season. The aim is not placement; the aim is to surface latent passion the church can match to ministry.

3. Roam the church with eyes and ears wide open.

Many of the best volunteers are people you notice doing the right thing without being asked. The man who is always early. The woman who notices when someone is sitting alone. The teenager who keeps quietly cleaning up after coffee. Notice them. Approach them. The conversation that starts with “I have been watching you for months and you are exactly what we need” is powerful in ways a cold ask never will be.

4. Host an interest gathering.

Pull together a small group of people the team leader believes might fit a particular role. Send a personal invitation three weeks ahead. Serve food. Walk them through the role honestly. Allow time for questions. Follow up individually within 48 hours. Some will say yes that night; others need time. Both responses are normal.

5. Brainstorm with present team members.

The people already on the team are the church's best scouts. They know who in the congregation shares their passion. Once a year, hold a brainstorming session where current team members name the people they wish were on the team. Ask the team to take responsibility for inviting those people, with the team leader's support.

6. Bring a Friend Day.

Invite each current volunteer to bring one friend to a service or to a team gathering. The friend is not pressured to join; they are simply exposed to the team. Some will return next month asking how to get involved.

7. Review the church roll.

Walk through the membership and attendance roll annually. Look for patterns: who has been attending without serving? Who used to serve but stepped back? Who has joined recently and has not yet been invited into anything? The roll surfaces the obvious cases that bulletin announcements miss.

8. Lightning strikes.

Sometimes the Spirit hands a name to a team leader without warning. Pray about it; if it stays, ask. Some of the best hires in the church's life come this way.

Recruitment: The Five-Phase Journey

A common mistake in church recruitment is to compress the entire journey into one ask: “Hey, can you be a small group leader?” delivered in the lobby on a Sunday. People decline these asks not because they are not called, but because they have not been led through the journey. There are five phases. Each requires something distinct from the recruiter.

Phase

Volunteer's Need

Recruiter's Job

Awareness

To know an opportunity exists

Promote, mention, surface the need

Invitation

To be invited to a real conversation

Reach out personally

Meeting

To learn what the role actually involves

Lead the meeting; name the role plainly

Contemplation

Time to pray and decide

Be available; answer questions when asked; do not press

Commitment

An invitation to say yes

Ask plainly; hear the answer; follow up within 48 hours

The team leader who jumps from Awareness straight to Commitment will recruit very few people. The team leader who walks people through all five will recruit many.

The Ask: Nine Steps

Inside the Meeting phase — and adaptable to a one-on-one conversation, a small gathering, or a large recruitment event — the ask itself has nine steps. These are not a script to be read aloud; they are a sequence to make sure nothing important gets skipped.

  1. Reveal the ministry's vision. What is this team trying to see God do? Cast it briefly and clearly.
  2. Share the ministry's goal. What do we hope to accomplish in the next twelve months that fits inside that vision?
  3. Tell a story of a transformed life. A real person whose life has been touched through the team's work.
  4. Explain why the ministry is essential. Why does this matter at Mayflower right now? How does it strengthen one of the Five Priority Ministries?
  5. Outline what the role entails. Walk through the written job description (see “Volunteer Job Descriptions” below). Be honest about the time commitment.
  6. Make an “I see in you” statement. Tell them specifically why you, after prayer, believe they would be a good fit. This is not flattery — it is honest naming. Specifics matter: “I see in you a gentleness with children that the toddler room needs.”
  7. Q and A. Answer questions. Be willing to say “I do not know — let me find out and get back to you.”
  8. Seek a commitment. Be plain. Some people will say yes on the spot. Others need time. Either is fine.
  9. Follow up within 48 hours. This is the step most often skipped, and it is the one that closes the most yeses. End every meeting by saying when you will follow up, and then do it.

Three Settings for the Ask

The same nine steps adapt to three settings:

The one constant: face-to-face. A bulletin announcement is not recruitment; it is awareness.

Wise Requirements vs. Obstacles

Every requirement to serve is a friction point. Some friction is necessary; some is accumulated cruft. The question to ask: does this requirement protect the ministry, the people being served, or the volunteer themselves? If yes, keep it. If no — if it merely makes the team leader feel responsible — remove it.

Wise requirements at Mayflower

Obstacles to remove or simplify

When in doubt, ask whether the requirement serves the ministry or the person. Drop the rest.

Volunteer Job Descriptions

Every volunteer role at Mayflower needs a written job description — not because we are bureaucratic, but because clarity is care. A volunteer who knows what they are doing serves with confidence. A volunteer who is guessing serves with anxiety.

Mayflower's volunteer job descriptions sit in System 07 — Role Clarity and Standardization, beneath the existing 32 leader-level descriptions. The seven fields are the same for every volunteer role:

  1. Role Title. Specific. “Kids Ministry Greeter” rather than “kids volunteer.”
  2. Purpose of the Role. One sentence on what this role contributes to the team's mission. Connects to one or more of the Five Priority Ministries where possible.
  3. Primary Responsibilities. The actual day-to-day work, in plain language. Bulleted, not paragraphic.
  4. Requirements. Wise requirements only. Background check (where applicable), specific training, etc.
  5. Leader. Name and contact for the team leader the volunteer reports to.
  6. Training Expectations. What training is mandatory, what is optional, when each occurs.
  7. Time Commitment. Hours per week, ministry schedule, term length (ongoing, semester, single event).

The leader-level descriptions describe the team-leader role (e.g., “Worship Team Leader”). The team-member descriptions describe the volunteer roles inside the team (e.g., “Worship Team — Acoustic Guitar,” “Worship Team — Vocals,” “Worship Team — Setup Assistant”). Both belong in System 07.

Retention: Annual Rhythms

Recruitment is the front door. Retention is everything else. Volunteers stay where they are appreciated, equipped, and connected. Mayflower's retention rhythm has seven elements, woven through the year:

  1. Annual vision casting. Once a year — typically at the August Leadership Summit or at a team-specific kickoff — the team leader paints the vision for the year ahead. History (where we have been), vision (what God is calling us toward), purpose (why it matters), truth (where we have fallen short and what is changing), strategies (what is new), challenge (what is being asked), story (a life transformed), goals (the year's God-sized ambitions), and roles (how each volunteer fits).
  2. Fellowship experience. Once a year, volunteers gather for something fun and unstructured — a picnic, a game night, a meal at the pastor's home. Not a meeting. Not a training. A relationship.
  3. Huddles. Small, frequent gatherings of fewer than eight from the same role, where the team leader affirms the volunteers, surfaces wisdom, identifies leadership potential, and inspires one another. The weekly Sunday pre-service huddle (below) is one form of this; longer huddles by ministry area happen periodically through the year.
  4. Listening sessions. Periodic gatherings where the leader's job is to listen, not teach. What is working? What is hard? What would you change if you could?
  5. Appreciation. Regular, specific, named appreciation. “I noticed how you handled that family last Sunday” is worth more than a generic thank-you in a newsletter.
  6. Celebration. Public moments where God's work through the team is named and rejoiced over.
  7. Skill building. Ongoing development. Every volunteer should have access to training that helps them serve better — and being given that training is itself a sign that the team takes them seriously.

The Weekly Pre-Service Huddle

Mayflower runs a weekly pre-service huddle for serving volunteers before the Sunday morning service. Its purpose is small and important: review the service plan, answer questions, and pray together as one team before the service begins.

Standard Agenda

  1. Welcome and brief connection.
  2. Review the service plan — what is happening this morning, in what order, with any service-specific notes (a guest speaker, a baptism, a planned sermon emphasis the team should know about, a logistical wrinkle).
  3. Questions answered. Anything the team needs clarified before the service begins.
  4. Prayer — using the Service Huddle Guide, the leader prays for the ministry of the teams serving and for the whole service.
  5. Send into the morning.

The Annual Check-In

Once a year, every team leader sits down with each of their volunteers for an annual check-in. This is not a performance review; it is a pastoral conversation about how God is meeting them in the place they serve.

The full guide is documented separately in Volunteer Ministry Check-In Guide — April 2026 on BookStack (System 06). The four-question frame:

  1. Are you still enjoying this?
  2. Is this sustainable in your season?
  3. Is God doing anything in you through this?
  4. What do you want the next year to look like?

The aim is appreciation and honesty, not assessment. A healthy ministry has people rotating in and out across the year, and the check-in makes those rotations easy rather than painful.

The Growth Funnel: How We Improve

Two practices keep the volunteer system honest over time.

Exit interviews.

When a volunteer leaves a team, the team leader has a brief conversation about the experience. What prompted the decision? What worked? What did not? What would have kept you? The aim is not to talk anyone out of leaving; it is to learn.

Annual ministry survey.

Once a year, every active volunteer completes a brief survey on the health of the team they serve in. Vision clarity, culture, communication, recognition, training, and decision-making quality are all reasonable areas to ask about.

The “funnel” name matters: not every piece of feedback should produce a change. The team leader runs feedback through a funnel, removing what is idiosyncratic or one-off and acting on what is recurring. Only when the same concern surfaces from multiple voices over time should the leader change the system.

Supervision: The Oversight-Board Model

At Mayflower, ministry teams do not work in isolation. Each team is overseen by one of three boards — elders, deacons, or trustees — based on the nature of the team's work:

The team leader's first call for supervision, succession, recruitment escalation, and leader development is the board that oversees their team. The Senior Pastor remains a resource and holds general oversight of the staff and pastoral life of the church, but the day-to-day supervision relationship runs through the relevant board.

Sources

Volunteers

Serving Team Huddle Guide — Template

MAYFLOWER CHURCH

Serving Team Huddle Guide

Streamline System 06 — Sunday Morning Pre-Service Huddle: Use, Template, and Example

Draft April 2026

About the Huddle

Purpose

The Sunday morning huddle exists for one small and important reason: every volunteer serving on a given morning gets the same picture of what is happening, the same chance to ask questions, and the same prayer over them before the service begins. Five to ten minutes of alignment turns ten or fifteen people in different rooms into one team.

Who, When, Where

The Flow

The First Impressions Team Leader runs the huddle in this order each week:

  1. Welcome and brief connection. Greet the team. Thank them. Notice who is here.
  2. Review the service plan. Walk through what is happening this morning, in what order. Name service-specific notes — a guest speaker, a baptism, a planned sermon emphasis the team should know about, a known logistical wrinkle.
  3. Questions answered. Anything the team needs clarified before the service begins.
  4. Walk through this week's Huddle Guide and pray. The Pastor sends a Huddle Guide for each sermon early in the week prior. The Guide has a stable form (below) — three things for the team to carry into the morning. The leader reads through the Guide with the team and prays accordingly: for the ministry of the teams serving and for the whole service.
  5. Send into the morning. End on time. Get the team to their posts.

About This Guide

The Serving Team Huddle Guide is created by the Pastor with each sermon and sent to the First Impressions Team Leader early in the week prior to the service. The structure is stable, week to week — three named points (Pray, Engage, Expect God to do great things) with an opening welcome and a closing send. The content under each point is fresh, drawn from that Sunday's sermon and what the Pastor is asking God to do in the room.

Because the form is stable, anyone — a guest preacher, a substitute pastor, or a future Senior Pastor — can fill it in without inventing a format. That is the point of writing it down.

If the Pastor Is Unavailable

When a guest preacher or substitute is preaching, that preacher (or the Senior Pastor in advance, if known) drafts the Guide using the template below. If no Guide arrives by Saturday, the First Impressions Team Leader runs the huddle in the standard flow above and prays from the sermon passage directly. The huddle never stops because the Guide did not.

The Template

What follows is the stable structure of the Serving Team Huddle Guide. The constants (opening line, three named points, closing line) stay as written. The bracketed instructions show what to fill in each week, anchored to that Sunday's sermon.

Type the sermon title and passage where indicated, then write 3 to 5 sentences under each of the three named points. The closing line is constant. Send to the First Impressions Team Leader by mid-week.

Serving Team Huddle Guide

[Sermon Title — Passage Reference]

———

Good morning, team. Thank you for being here to serve today. Before we head to our posts, here are three things to carry with you this morning.

Pray. [Three to five sentences. Connect this morning's sermon to specific prayer points for the people walking through our doors today. Name what God might be doing in the room — the first-time visitor, the long-time attender still waiting on a word from God, the family in a hard season. Anchor the prayer in the sermon text.]

Engage. [Three to five sentences. Use a sermon image, character, or moment to call the team to active engagement — looking for the person standing alone, the family unsure where to go, the visitor scanning the room for a familiar face. Connect their faithful, behind-the-scenes serving to the way the gospel actually reaches people.]

Expect God to do great things. [Three to five sentences. Connect what God did in or through the sermon's text to what we believe God can do here, today. Be specific to Kingston, specific to this service. Expectation, not hype.]

Let's pray together and then go serve with joy.

Notes on Filling In the Template

Worked Example

Below is the Serving Team Huddle Guide for "Jesus Still Heals" — Acts 9:32–35, reproduced as the Pastor sent it. It is included here so a future writer can see what a filled-in Guide looks like in practice.

Serving Team Huddle Guide

Jesus Still Heals — Acts 9:32–35

———

Good morning, team. Thank you for being here to serve today. Before we head to our posts, here are three things to carry with you this morning.

Pray. This morning's sermon is about a paralyzed man who had been stuck on a mat for eight years — and the risen Jesus who healed him through the ordinary visit of an ordinary servant. Someone walking through our doors today may have been on their own mat for a long time. Pray that God would use this service to speak his healing word over them. Pray for the person who almost did not come, the one who is here for the first time, and the one who has been coming for years but is still waiting to hear Christ say, "Rise." Ask God to move powerfully through his Word and through our welcome.

Engage. Peter did not wait for Aeneas to come to him. He went to Lydda. He walked into the room. Today, you are the feet of Christ on this campus. Look for the person standing alone, the family that seems unsure where to go, the visitor scanning the room for a familiar face. Walk over. Introduce yourself. Show them they are seen. A warm greeting and a genuine conversation can be the very means by which the risen Jesus makes a house call to someone who has been lying on a mat.

Expect God to do great things. When Aeneas rose, the whole region of Lydda and Sharon turned to the Lord. One healing in one small town became a gospel movement across a thirty-mile stretch of coastline. Do not underestimate what God can do through one faithful Sunday in Kingston. The same Jesus who healed Aeneas is present in this room today. Expect him to speak. Expect him to heal. Expect lives to change — and expect that your faithful, behind-the-scenes serving is part of how he does it.

Let's pray together and then go serve with joy.

Notes for the Pastor or Guest Writer

Notes for the Huddle Leader

See Also

Volunteers

Volunteer Ministry Check-In Guide

MAYFLOWER CHURCH

Volunteer Ministry Check-In

A guide for ministry team leaders

Purpose

At Mayflower, volunteers are not a workforce. They are members of the body using their gifts for the building up of the church. That means the way we “evaluate” them is different in kind from how we evaluate staff or officers. It is not a review at all — it is a check-in between a team leader and a team member, once a year, over coffee, about how God is meeting them in the place they serve.

This is the single most important paragraph in this guide: if your volunteer walks away from this conversation feeling scored, you have done it wrong.

Posture

When and how to do it

The Conversation

A simple four-question frame. Use it as a guide, not a script. Follow what God is actually doing in this person.

1. Are you still enjoying this?

Not “you're still doing a good job, right?” Literally — is there joy when you show up, or has this become a grind? If it has become a grind, is that because the work is costly (and good) or because the fit is off (and we should talk about that)?

2. Is this sustainable in your season?

Ask about their life outside the church. New baby, caregiving for a parent, a hard season at work, a difficult stretch at home, a health thing they haven't told anyone. What would need to be true for this ministry to remain life-giving for them this year?

3. Is God doing anything in you through this?

A church volunteer role is not just a service arrangement. It is a place of discipleship. Ask honestly — how is serving on this team shaping your walk with Jesus? Where is He meeting you? Where is He stretching you?

4. What do you want the next year to look like?

Is the answer “more of the same”? Great. Is it “I want to grow into more responsibility”? Let's talk about that. Is it “I need a break”? Let's plan that. Is it “I want to rotate to another ministry”? Let's make that easy. All four answers are equally valid.

Three things to listen for

After the Conversation

  1. Update your roster. Who is continuing, rotating, resting, stepping up, stepping down?
  2. Follow through on anything you committed to. If you said, “I'll get you training on X,” do that within two weeks or tell them why not.
  3. Pray for them by name this week. Specifically, for what they told you.
  4. Escalate with care. If the conversation surfaced a pastoral need, reach out to the Senior Pastor or an appropriate elder with the person's awareness.
  5. Do it again next year. The value of this rhythm is in the repetition, not in any single conversation.

Card for Team Leaders

You can print the page below as a single-card reminder and tuck it in a notebook or bulletin.

MINISTRY CHECK-IN

Once a year. Over coffee. Appreciation first.

1. Are you still enjoying this?

2. Is this sustainable in your season?

3. Is God doing anything in you through this?

4. What do you want the next year to look like?

Listen for quiet fatigue. Listen for growth hunger.

Escalate what is beyond your pay grade. Pray by name.